Are you looking for “the cure” to pulling lists of expiring package holders to remind them it is time to renew? Would you welcome a “new order” in your workflow for communicating with subscribers or members about their package expiration? Well here is “the fixx.”
Next time you build or edit a Flexible Package, give yourself an “a-ha” moment. Below other package configurations you’ll see the initial release of a recent enhancement: 30-day reminder emails. When activated, this new functionality will send a customized email to your package holders whose benefits are expiring in 30 days or less.
If you already have a sure-fire method of communicating with subscribers or members when it is time to renew, then simply leave this functionality turned off. But if suspect current package holders might become “missing persons,” this powerful communications tool may provide that extra impression or engagement point so they return to the fold. Take a tour of this functionality (and that of the recently added “AddOn” feature) by building a new Flexible Package or by editing a previously created one. And of course, please provide feedback to guide future improvements to this new enhancement.