Last year, OvationTix released built-in pre-show email notifications: a feature that lets you create and automatically schedule email notifications to your patrons before their upcoming event. You could already personalize the contents of the message and include important information about the upcoming event as well as add marketing information, fundraising appeals, cross-sells, and upsells. The feature gives you the ability to send a targeted communication to an already engaged patron. You can learn more about how to set up and personalize pre-show emails here.
After gathering reviews and feedback from users of the feature, we upgraded the pre-show email to include support for HTML. Now you can customize the notification email to your patrons using your own branding and theme. By copying and pasting HTML and image URLs into the body of the pre-show email, you can control the design and layout so that your patrons receive a unified experience with your look and feel from checkout till showtime.