We heard you and have released the following feature to help you notify your patrons about an upcoming show they purchased tickets for:
You can set up your pre-show email under Series > Notification Emails:
Drag and Drop Templates
Create your pre-show email template by dragging and dropping types of information into your message. You can include types of patron, series, event, venue and company information into your template.
Once created and saved the preveiw will populate your template with the appropriate series, event, venue and theater information. All patron information will be dummy information. To give you a sense of how your email reads.
Toggle it on and off
You can turn your pre-show notification email on and off and it will save your template.